Lucélia Cruz

QHSE Manager Novares Arouca & Qualified Process Auditor VDA 6.3

Guimarães e Região, Portugal

Resumo

Experiência

Qualified Process Auditor VDA 6.3
Auditor
Set de 2017 – o momento

  • Process Auditor Qualified according VDA 6.3-QMC with the card number: P-6.3 1707-B-19540

QHSE Manager
Novares Group
Jun de 2017 – o momento

  • Ensure and implement the Novares values and aims in the plant;
    Preparation and follow-up of customer audits/visits;
    Responsible for compliance and re-certification of the company in the standard IATF 16949, ISO 9001:2015 & ISO 14001:2015;
    Responsible for all quality, environment/security data / figures of the company;
    Responsible for the internal quality & environment system, process audits and product audits;
    To guarantee and implement the security policies;
    Evaluate the performance of suppliers;
    Ensure that the quality & environment values and procedures are implemented in the production, processes and product according the customers and norms requirements.

Quality Manager
ETMA Metal Parts
Ago de 2015 – Mai de 2017

  • Direct management of 9 persons distributed between: laboratory, quality of the process/product, customer assistant and supplier quality;
    Preparation and follow up audits/visits of the customers;
    Responsible for compliance and re-certification company in the standard ISO / TS 16949;
    Responsible for all quality data/figures of the company;
    Responsible for the internal system and process audits, as also the product audits;
  • Managements of customers claims and analysis;
    Managements of claims, audits and validations of the suppliers;
    Evaluate customer satisfaction;
    Evaluate Supplier performance;
    Guarantee the quality and the conformity in the production process;
    Responsible for the repair/analysis station at the production;
    Ensure that the quality values and procedures are implemented in the production, process, product according the requirements of the customers.

Supplier Quality Leader
Kathrein Automotive Portugal Unipessoal, Lda
Mar de 2014 – Ago de 2015

  • Direct management of 3 persons distributed between: control of the raw material, approval of the suppliers and quality;
    Managements of suppliers claims;
    Responsible for supplier quality data/CpC of the company;
    Responsible to perform audits to the suppliers;
    Ensure that the customer requirements regarding the product are aligned with the supplier specifications.

Quality Manager
Kathrein Automotive Portugal Unipessoal, Lda
Set de 2013 – Mar de 2014

  • Direct management of 13 persons distributed between: laboratory, quality of the process/product and customer assistant;
    Preparation and follow up of audits/visits of the customers;
    Responsible for compliance and re-certification company in the standard ISO / TS 16949;
    Responsible for all quality data/figures of the company;
    Responsible for the internal system and process audits, as also the product audits;
    Managements of customers claims and analysis;
    Evaluate customer satisfaction;
    Guarantee the quality and the conformity in the production process;
    Responsible for the repair/analysis station at the production;
    Ensure that the quality values and procedures are implemented in the production, process, product according the requirements of the customers.

Quality Global Lead
Kathrein Automotive Portugal Unipessoal, Lda
Set de 2013 – Mar de 2014

  • Responsibility assumed same time as ‘Quality Manager’ at Kathrein Automotive Portugal Unipessoal, Lda
    Responsible for the Quality System of the Global Automotive Company (Germany, Portugal, China, USA);
    Responsible for the global coordination of the ISO/TS 16949;
    Responsible for the global KPI’s;
    Follow up the global open actions resulting from the internal/external audits.

Project Quality Management
Bosch Car Multimedia Portugal, S.A.
Fev de 2012 – Set de 2013

  • Responsible for the industrialization of «Instrument System Products» in Braga.
    The products representatives for the Human Machine Interface technology for Driver Information were: Free Programmable Cluster-FPK; Display and Combiner Head-Up Display-CHUD.
    Main descripition of the function:
    Execute quality support related to product lifecycle for projects and project managers with respect to all tasks to be executed in the plant;
    Participate in Project Quality Management-PQM network, implement PQM mindset and work as a multiplicator in the plant;
    Project Maturity Assessment for projects;
    Annual internal and external audits according the ISO/TS 16949 to the project;
    Check customer specific requirements in project especially related to manufacturing process;
    Participate actively with technical contribution in D-FMEA/P-FMEA;
    Execute the interface to customer quality organization;
    Provide launch support in customer plants;
    Customers: BMW, Daimler, Volvo, Audi

Customer Assistant
Bosch Car Multimedia Portugal, S.A.
Jun de 2006 – Fev de 2012

  • Interface with the customer for quality issues regarding the Auto-radio product.
    Customers: Volvo, GM, PSA-Citroen, Audi, Fiat, Daewoo, Opel, VW.

Customer Assistant
Motometer – Blaupunkt Portugal
Out de 2005 – Jun de 2006

  • Interface with the customer for quality issues regarding the product Charger CD.
    Customers: Volvo, Daewoo, PSA and Fiat.

Techinal Support to Production and Laboratory
Motometer – Blaupunkt Portugal
Jun de 2005 – Out de 2005

Educação

Universidade de Aveiro
Licentiate degree, Electronic and Telecommunication

Certificados

Internal Audit Qualification ISO 9001:2015
APCER
Emitido em Mai de 2017

Metrology Training
APCER
Emitido em Mai de 2017

Upgrade Training from VDA 6.3: 2010 to VDA 6.3:2016
OPCO | RH OPCO Academia
Emitido em Mar de 2017

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