IATF Performance Complaint Management System (IATF CMS) within the IATF Database

The IATF CMS is a workflow tool which provides a standard approach for the submission and management of performance complaints against IATF 16949 certified organizations initiated by IATF OEMs or IATF Oversight offices and is aligned to the certificate decertification process defined in the Rules for Achieving and Maintaining IATF Recognition 5th Edition.

An IATF Performance Complaint Management System user manual is provided in the IATF database and client portal to support the implementation of this initiative.

Refer to IATF Stakeholder Communique 2022-004 for further information. (see below)

IATF Stakeholder Communique SC-2022-004 – Launch of the IATF CMS

Font: IATF Global

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