Lucélia Cruz

Head of Quality Management na Miranda Bike Parts

Aveiro e Região, Portugal


Costumer and quality assurance focus.
Good general knowledge of several production process (die casting, plastic injection, forge, iron casting).
Suppliers auditor (process and quality system).


Head of Quality Management
Miranda Bike Parts – Tempo Integral
Dez de 2019 – o momento

Direcção Musical
Grupo Coral Paróquia de Soza
Dez de 2008 – o momento

  • Director and conductor of the parochial choir

Product Quality Pilot
Groupe Renault
Jul de 2019 – dez de 2019

  • Responsible for product / process qualification in the project;
  • Ensure external supplier’s quality (ANPQP)
  • Ensure coherence between control plano and quality endurance matrix according to quality rules;
  • Deploy quality assurance throughout the project;
  • Coordinate all problem-solving actions;
  • Ensure application of Lessons Learned (RFNM)

Specialist Supplier Development and Coach Ases
Groupe Renault

Nov de 2015 – jun de 2019

  • Contributing to ensuring the conformity of Renault Group’s suppliers by conducting quality and / or industrial process activities with potential suppliers, at risk or penalizing in the affectation, project and or series life phases.
  • After Mar-17: Auditor Alliance Supplier Evaluation Standard (ASES). ASES is an Evaluation of Supplier Plant Quality Management System and its implementation at Shopfloor in order to check if Renault-Nissan Quality requirements and expectations are achieved, with 2 parts: process indicator (evaluation of the supplier Quality Management System and shop floor) and result indicator (evaluation of actual performance). Overall Rank = combination of Process and Result. ASES result is shared between Renault and Nissan, and more critic than ISO/TS audit.Also after Mar-17: auditor for Supplier Health Check (SHC). SHC is an evaluation of supplier plant manufacturing process and performances in order to check if Renault-Nissan quality requirements are respected and if expectations are achieved.After Mar-18: ASES Coach. Main responsibilities: new candidates On Job trainning, new evaluators training and ASES reports validation.

Pilote Progrès Fournisseur
Out de 2011 – Dez de 2015

  • Performance manager of Renault Cacia suppliers on serial life, with focus on risk and/or most penalties suppliers.
    Team manager of 5 supplier quality technician, ensuring quick answer and customer protection focus.

Vice-Chanceler (Vice Presidente da Direcção)
Confraria dos Sabores da Abóbora
Nov de 2011 – Abri de 2015

  • Association Foundation: Definition of statutes and other internal rules.

Industrial Engineer
Fundiven, SA.
Jun de 2008 – Set de 2011

  • Association Foundation: Definition of statutes and other internal rules.

Director, theory and flute teacher
Escola de Música da ARCAF
Set de 2006 – Jul de 2009

  • Teachers manager, work hours validation and payments. Teach flute and music theory.

Director and flute teacher
Oficina de Música da Orquestra 12 de Abril
Set de 2006 – Mai de 2009

  • Teachers manager, work hours validation, flute teacher

Resources Integration Engineer
Set de 2006 – Mai de 2008

  • Resources allocation responsible for qualification activities and new materials
    Engineering Cycle times monitoring responsible (new products lots).
    Qualification process support.

Groupe Renault
Set de 2005 – Jul de 2006

  • Curricular training with the initial duration of eight months, and total duration of ten months in the Suppliers Quality Service, Quality Department.
    Projects development in not good material devolution to suppliers area, costs with not good material, company and suppliers performance indicators, suppliers certification follow-up, triages organization support, internal clients satisfaction surveys analyses, suppliers return area implementation.


Universidade de Aveiro
Master, Management and Industrial Engineering
2001 – 2006

Conservatório de Música de Aveiro
8th degree, Flute


ASES Coach
Emitido em Mar de 2018

Alliance Supplier Evaluation Standard
Emitido em Jun de 2017

Process Auditor VDA 6.3
Emitido em Nov de 2018

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